Counsellor

We are looking for a professional, confident, and student-focused Abroad Study Counsellor to guide prospective students through their overseas education journey. The ideal candidate should have prior experience in an education consultancy, excellent communication skills, and a strong understanding of UK or Australian study destinations, admission procedures, and application processes.

As an Abroad Study Counsellor, you will be responsible for understanding students' academic backgrounds and career aspirations, recommending suitable universities and courses, assisting throughout the admission process, and maintaining strong relationships with prospective students. You will serve as the primary point of contact for inquiries while ensuring a positive counselling experience.

This role requires someone who is organized, approachable, target-oriented, and capable of handling multiple student applications simultaneously. The successful candidate should also be comfortable maintaining documentation, updating records, coordinating with the admissions team, and ensuring every application is processed accurately and within deadlines.

If you are passionate about helping students achieve their international education goals and enjoy working in a dynamic consultancy environment, this opportunity offers excellent career growth and professional development.

Key Responsibilities

Student Counselling & Guidance

• Provide one-on-one counselling to students interested in pursuing higher education abroad.

• Assess students' academic background, career aspirations, financial capacity, and eligibility for international study.

• Recommend suitable universities, colleges, and programs based on individual profiles.

• Educate students and parents about admission requirements, tuition fees, scholarships, and study pathways.

• Offer accurate guidance on UK and/or Australian education systems and admission procedures.

Admissions & Application Support

• Assist students throughout the complete university application process.

• Guide students in preparing application documents, Statements of Purpose (SOPs), and supporting materials.

• Coordinate with the admissions team to ensure timely submission of applications.

• Track application status and provide regular updates to students.

• Ensure all documentation is complete, accurate, and submitted within deadlines.

Student Relationship Management

• Handle walk-in, phone, email, and online inquiries professionally.

• Conduct timely follow-ups with prospective students and maintain an active counselling pipeline.

• Build long-term relationships with students and parents through continuous engagement.

• Maintain excellent student satisfaction by delivering ethical and personalized counselling.

Documentation & Administration

• Maintain organized student records and application databases.

• Update CRM systems and MS Excel reports accurately.

• Prepare daily and weekly counselling reports.

• Ensure confidentiality of student information and documentation.

Collaboration & Institutional Coordination

• Work closely with admissions, documentation, and marketing teams to achieve enrollment goals.

• Coordinate with partner universities and institutional representatives whenever required.

• Participate in education fairs, seminars, webinars, and promotional events.

• Stay updated with changes in university admission policies, visa requirements, and education trends.

Performance & Quality

• Achieve monthly counselling and admission conversion targets.

• Deliver high-quality counselling services while maintaining compliance with institutional standards.

• Continuously improve product knowledge and counselling techniques through training and professional development.
  
  What We Offer
  
  Competitive salary with performance-based growth opportunities.

• Supportive and collaborative education consultancy environment.

• Opportunity to work with leading international universities and institutions.

• Continuous training on admissions, counselling, and global education trends.

• Career advancement opportunities within the overseas education sector.

• Exposure to international student recruitment and admissions processes.

• Professional development through workshops and institutional partner sessions.

• Modern workplace with a positive and learning-focused culture.